What is Onboarding?
Onboarding is the process of getting a new partner or a new customer up to speed and integrated into your business. For a partner, the onboarding process begins right after they sign the partnership agreement. It includes everything from initial training and system setup to their first co-marketing campaign. A smooth and efficient onboarding process is critical for setting a new partner up for success. It's their first real experience of what it's like to work with you, so it's important to make a great impression.